Privacy Policy

Last updated: 30 October 2025

Welcome to Landmark Travels ("we", "us", or "our"). This Privacy Policy describes how we collect, use, share, and protect your personal data when you access or use https://landmarktravels.in/ and our services.

1. Information We Collect

• Contact Information: Name, email address, phone number, postal address.
• Booking & Travel Data: Trip details, travel dates, destinations, vehicle preferences, and payment status.
• Payment Data: We do not store card or bank details. Payments are securely processed by our trusted partner, Razorpay.
• Usage & Technical Data: IP address, device details, browser type, and pages visited, collected automatically via analytics and cookies.
• Communications: Any queries, reviews, or feedback submitted to us.

2. How We Collect Information

• When you make a booking, fill out an enquiry form, or contact us by phone or email.
• Through cookies and analytics tools when you browse our website.
• From third-party integrations (such as Razorpay, Google Maps API, WhatsApp communication APIs) when needed to complete a service.

3. How We Use Information

• To process your cab bookings and provide requested services.
• To confirm payments, send booking confirmations, and communicate updates.
• To improve our website and user experience.
• To comply with legal and regulatory obligations.
• To send marketing updates or offers with your consent (you may opt out anytime).

4. Payment Information

Payments on our site are handled securely by Razorpay Software Private Limited. We do not collect or store your card, UPI, or banking details. Razorpay may store certain information as per its Privacy Policy to comply with legal and regulatory requirements.

5. Sharing of Information

• We may share limited data with verified third parties like transport partners, drivers, and payment processors strictly for service fulfillment.
• We do not sell or rent your personal data to any third party.
• We may disclose data to comply with legal obligations or law enforcement requests.

6. Cookies & Analytics

We use cookies and similar technologies to remember preferences and measure website performance. You can disable cookies in your browser, but some site features may not function properly.

7. Data Security

We implement reasonable security practices including SSL encryption, access controls, and secure hosting to protect your personal data. However, no system is completely secure and we cannot guarantee absolute protection.

8. Data Retention

We retain your personal data only for as long as necessary to provide services, meet legal obligations, or resolve disputes. Thereafter, data is securely deleted or anonymized.

9. Your Rights

You may request access, correction, or deletion of your data by contacting us. For marketing communications, you may unsubscribe anytime using the link provided in our emails or by contacting us directly.

10. Third-Party Links

Our website may link to third-party websites (such as hotel partners, travel agencies, or payment gateways). We are not responsible for the privacy practices of such external websites. Please review their policies before providing personal information.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided data, please contact us to remove it.

12. Updates to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with the updated date. Continued use of our services after updates indicates acceptance of the revised terms.

13. Contact Us

Landmark Travels
Email: info@lanmarktravels.in
Website: https://landmarktravels.in/
Location: Bhubaneswar, Odisha, India

This Privacy Policy complies with the Information Technology Act, 2000, and India’s Digital Personal Data Protection Act, 2023. Please review this periodically and contact us for any clarifications.